A national provider of litigation support services, contacted codeMantra, LLC to scale operations, reduce internal costs and provide their end users with a cost effective solution.
The challenge was that our partner required an immediate solution with the ability to quality check images page for page, adjust to unpredictable spikes in work load while maintaining the highest level of data security and integrity at a low cost. In addition the scope of the project expanded from QC to full indexing.
Solution:
codeMantra, LLC deployed a team of dedicated Project Managers to train on site, working alongside our partner’s management and production teams. The team was able to learn the applications, workflow processes very quickly and meet quality expectations thus becoming a seamless extension of our production staff and processes. Our Project Managers were also able to leverage codeMantra’s extensive production facility to help our partner scale capacity within a very short time. Now along with codeMantra we have dedicated sets of teams working in tandem with our partners and meeting their business need.
codeMantra signed confidentially agreements, provided background checks on their offsite employees and developed a tailored offshore operations team which now has become an extension of our operations.
Results:
• 40 % Cost Savings
• 200 % increase in production capabilities
• Ability to scale operations as needed on a daily basis
About codeMantra, LLC
codeMantra, LLC is an international provider of comprehensive litigation support, document management and technology solutions. Our client base consists of fortune 500 corporations, AM Law Top 250 law firms, and national and international document management and service providers.
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